| General Company Information: |
| Company Name | * |
| DBA (If applicable) | |
| Address | * |
| City | * |
| State | *
 Zip |
| Email Address | * |
| Website | |
| Federal Tax ID# | * |
| Management Staff: |
| President | |
| Operations Manager | |
| Dispatch Manager | |
| Reservations Manager | |
| Accounting Manager | |
| Contact Information: |
| Local and 800 Numbers | * |
* |
| Fax Number | |
| Emergency Numbers | |
|
| Any Additional Numbers | |
|
| Hours of Operations * |
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Weekend | |
| Service Information: |
| Does your company participate in a formal quality assurance program to monitor performance? | Yes No |
| What airports does your company service? | |
| What are the standard meeting locations for each airport? | |
| Do you provide greeters at the airport? | Yes No |
| If yes, is there an additional charge? | Yes No * |
| Do you have your own greeters? | Yes No |
| If no, do you use a greeter service? | Yes No * |
| If yes, list name of greeter service | * |
| Does your company farm out local work? | Yes No |
| Does your company have a 24-hour reservations and dispatch department? | Yes No |
| Are all reservations confirmed via phone and fax? | Yes No |
| If no, how are they confirmed? | * |
| Do you track all arriving flights? | Yes No |
| If yes, what flight tracking system does your company use? | * |
| Do you charge for canceled flights or flight delays? | Yes No |
| If yes, how much is the charge? | * |
| What is your cancel policy? | |
| What is the Late Cancel fee? | |
| Fleet Information: |
| What are the color and make of the vehicles? | |
| How frequently does your company turn over the vehicles in your fleet? |
|
| Do your vehicles have vanity license plates? | Yes No |
| If yes, what do the plates say? | * |
| Please complete the following fleet information: |
| |
| ADDITIONAL CHARGES: |
| Airport Tax: %
Parking:
Phone:
Tolls:
Greeter:
|
| Fuel Surcharge:
Discount:
Portal Charges: |
| Please list all other additional charges: | |
| Chauffeur Information: |
| What is the dress code for chauffeurs? | * |
| How do your dispatchers communicate with your chauffeurs? | * |
| How are the chauffeurs screened before and during employment (drug screening, criminal background checks, etc)? | * |
| What type of initial training programs do you provide to your chauffeurs? | * |
| What type of ongoing training programs do you provide to your chauffeurs? | * |
| Road Show Information: |
| Does your company currently handle Road Shows? |
Yes No |
| Can your company provide chauffeur names and cell phone numbers for Road Shows by 12 noon one day prior to pick up? |
Yes No |
| Can you provide Wall Street Journals and bottled waters in the vehicles? |
Yes No |
| *** All Road Show reservations must have a pre-assigned driver by 12 noon one day prior to pick up.
We will need to provide our clients with the chauffeurs name and cell phone numbers. Please be advised that these chauffeur
names and numbers can not change. If in an emergency a change is made we must be notified right away. All chauffeurs must
be equipped with the client's complete itinerary and a pre-assigned cell phone. All vehicles must be equipped with bottled
and a Wall Street Journal. All affiliates must be prepared to accommodate last minute changes as well as special requests
by the client. *** |
|
